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Client Feedback

May 2023

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Hello Jessica,

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I wanted to take a moment to thank you for making the purchase of my Hilton Timeshare in Breckenridge so easy and stress free.  It often feels like a gamble when you purchase things on line, and although you hope for the best, you sometimes get the worst.  But that wasn’t the case with you and your office.  Quite the opposite…I hit the jackpot!  You walked me throughout the process step by step, and kept me informed from day one, which eased the uncertainty of such a “far away” on line transaction.  You and your team were courteous, knowledgeable and professional, which is the winning formula of any successful team.  Thank you sincerely for the terrific customer service.  

 

Respectfully, 

Colonel P Smith, USAF

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Hi, Judi.
This is a long overdue note to express my sincere gratitude for ever way you and your team sold and closed my Hilton timeshare. It may seem like an uphill climb some days but what you do makes a huge difference. For all the ways you help humanity to be more integral and for your many efforts to speak the truth in the face of lies- Sincere Gratitude. You give me home in the future of our planet. May you and your team/family be richly blessed for your generous, continuous rights to end wrongs. 
Deep gratitude, Nancy
February 2023

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Yesterday I told my financial advisors that my timeshare had sold. They were shocked that I had such a good and successful experience! Because they have tons of clients who want to sell their timeshares without giving any money up front, I gave them your contact information and they will refer their clients to you. Thank you again for everything.
-Pat, September 2022

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Hi, Jessica. Thank you so much! I really appreciate you and Judi taking care of everything for me. You and Judi have been wonderful to work with. If I have anyone who needs to sell their timeshare I will definitely send them your way.
Thank you and take care, Michelle
June 2022

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Hi, Judy. I would like to say a word about Jessica. She is very customer focused, a great communicator and always ready to help. I am sure she is an asset to your team.
I would be extremely happy to refer your organization to anyone looking to sell their timeshare.
Jessica, thank you again for all your hard work and follow thru!
Best of luck, Murali
September 2022

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We wish to thank you for all the work that you did to help us sell our timeshare. We are so relieved to have sold it! Thanking you again and best wishes for a healthy and happy new year.
-Anthony & Karen
December 2022

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Thank you, Team! This process was so easy. I normally go to Sell My Timeshare Now but you guys made it too easy for me. I'll be going to you guys for my next one! Thank you.
-Phong
August 2022

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Thank you so much! It has been great working with your team.
We will definitely be sharing your contact with family and friends. 
-Cecilia
August 2022

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Thank you for a great experience with buying my resale. I will definitely refer anyone looking for assistance your way.
-Rivia
August 2022

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Judi and Team,
Thanks for the very professional and FAST timeshare purchase transaction. The process was VERY easy. We have the points in our account as of today. We are looking forward to many great vacations.
We will recommend your services to everyone!
-Sean & Roxanne
January 2023

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Judi,
Thanks so much for your help! You and your team have been great to work with. I will recommend you to my friends and family. Hope you have a great summer!
Best regards, Rhonda
June 2022

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Wow Judi,
You and your team are amazing. So fast and easy!  Thank you so much!
Brian and Lorri 
10-20-2022


Judi -
I cannot thank you enough for completing this sale.  It has been a wonderful timeshare and a stressful timeshare all at the same time.  We enjoyed the trips we were able to take using it - but didn't have the time to use it like we thought we could.  The last few years have taught EVERYONE a lot of lessons and I don't regret a single one of mine at this point.  I appreciate the job you do and hope that you enjoy your job - because you are thorough, professional, communicative and get the job done.  
I work for a residential appraiser in Pittsburgh and we are finding professionalism to be at a minimum these days - so it's so very refreshing to come across someone who is / was easy to deal with. Thank you!  We will definitely refer anyone we run across that may need your services.
Debbie from PA
10/9/2022

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Thank you so much for your help. This was easy…
Have our first trip booked for next June :) 
Justin and Cheryl -Ohio
10-27-2022

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Hello Judi,
I confirmed the deed and points are transferred to us.  Thanks for all the help and the easy process. You really have a great team that works like a well-oiled machine.
Thanks again,
Justin and Mary   OHIO
October 11, 2022

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Dear Judi,
Thank you so very much for everything! You and your team made this so very easy! Thank you!
There was nothing better than opening your email and seeing, “It is over!!!!” We are so happy to be rid of the timeshare so it was a perfect way of letting us know!
All our best,
Krista & Dante   Massachusetts
10-28-2022

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Dear Judi,
Again let me say how happy Marty and I have been with way you handled the sale of our timeshare. We were particularly impressed with the way you kept us informed about each step in the process. You are true professional. We will certainly recommend you if the occasion arises. We hope the new owner enjoys her week and the use of the points as much as we did over our 20 years of ownership. Thank you again.
Don and Marty --Colorado
10-5-2022

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Judi,
That was all super-fast!  Great job, and please pass on to your team that they are the best.  Like many others, I will be praising and recommending you and your team on all the various social media platforms I am on!
Thanks so much!
Bill and Angela Georgia
1/2/2022

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Dear Dana, Jay, and Jessica,
My check plus the official death certificate arrived yesterday!!!! Yay!!!! I want to thank each of you for your part in unloading my timeshare.  Also, a big thank you goes to Eric my son-in-law for suggesting that I contact Dana when I first decided to sell my timeshare.  Based on our work together, I would definitely recommend your company to my friends.
Sincerely, Pat
12/28/2021

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- Marilyn and Jon,
Good afternoon to both of you.
We are writing to advise you that we received our cheques one week ago today.
We wish to thank both of you for all the work you did to help us sell our timeshare. We are so relieved to sell it. 
Most other brokers and sellers I have dealt with are not as proactive as your team. Now I know why everybody on Tug recommends you.

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Jessica,
Thank you for always sending a quick response.  
I'm very happy with how it all worked out and everyone doing their best to make a smooth transition.
YOU, JUDI, JAY, and the rest of the team, YOUR ALL THE BEST!
Carol A.
North Carolina

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I see the points in my account- you have been so helpful; we will certainly tell others about your great service.
Darel
Wenatchee, WA

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Thanks for the update.  We wholeheartedly agree with the last bullet point!  I will be posting recommendations on TUG where I discovered you guys and wherever I can to send folks your way.
Thanks so much!
Susan
Pecos, NM

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Jay & Jessica,
I want to thank you both for your diligence and honesty in helping my mother in law transfer ownership of both her timeshares. Sure, we had to pay to get rid of them, but you were up front with that reality and in the end, I hired you to give us the peace of mind to get them off our table, so she had one less thing to worry about, and you gave her that.
Feel free to use me as a recommendation, because I am happy with your professionalism.
“under promise and over deliver” is one of my favorite business mantra’s. You have that going for you.
Thank You, Tom
Staten Island, NY

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JUDI,

Great. I appreciate this update. Most other brokers and sellers I have dealt with are not as proactive as your team. Now I know why everybody on Tug recommends you.

Saurab H.,Milpitas, CA

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Loraine and I really appreciate your help with this.  Your proactive approach to this transaction was truly impressive and certainly gave us confidence that we were dealing with a true professional. 
If any friends or family are looking for vacation investments, I will certainly recommend you.
Thanks, Ed
Danbury, CT

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Hi Jessica, thank you for the follow up re-completion of the transfer. We are pleased to tell you that we just got the closing paper and the funds in the mail. The escrow company were very professional and it all turns out well.
Thank you so much for the service rendered to us it was very professional and unbiased business dealing with you. Rest assure that I will recommend you to my friends who will need such services as well.
Again, thank you so much and more power to your company. God Bless!
Andy, Simi Valley, CA

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Thank you so much,  Jessica! You have been a huge help, and both Doug and I really appreciate you! 
Laura, Las Cruces, NM

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Happy New Year Jessica!!! 😊
Thank you so much for your assistance with the Marbrisa property. Yes, we received the check. Sorry for delayed reply, I had issues with my email. I am glad it’s fixed now.
I truly appreciate your professionalism and kindness. May this year bring you much blessings! 
Regards, Lores
Sunnyvale, CA


Judi,
I cannot thank you enough for your help with the sale of our timeshare. You and your team made this so easy. I just checked our bank and we have actually just received the money wire transfer. If we know anyone wanting to buy or sell a timeshare, I won’t hesitate to send them to you. Again, many thanks!!
Amanda
Youngsville, LA

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Hi Jessica,  
Thank you so much!  I really appreciate you and Judi taking care of everything for me.  You and Judi have been wonderful to work with.  If I have anyone who needs to sell their timeshare I will definitely send them your way. I will let you know when I receive my proceeds check.
Thank you, and take care
Michelle
Bristow, VA
 

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